Cross, Star and Peyote

We offer reliable shipping options to make sure your order arrives safely and on time.

shipping

• Standard Shipping ground advantage Delivery within 2-5 business days after processing.

• priority mail 2-3 business days delivery  for an additional cost.

• We are not responsible for delays caused by carriers or customs

  
  

Packaging

All orders are carefully packaged to ensure they arrive in excellent condition.

• Products are securely wrapped to prevent damage during transit

• We use durable, protective packaging

• Whenever possible, we use eco-friendly or recyclable materials

  
  

Shipping Costs

Shipping costs are calculated at checkout based on:

• Your location

• The size and weight of your order

• The shipping method selected

  Any applicable taxes or fees will be shown at checkout before payment is completed.

  
  

Additional Information

• We currently ship to all USA

• Tracking information will be emailed once your order ships

• We are not responsible for delays caused by carriers or customs

Care Instructions:

Wash gentle with like colors

Cold water

Hang Dry

At Hikuri House we want you to be happy with your purchase. Please read our return and exchange policy carefully.

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Returns

• We accept returns within the next 10 days of delivery.

• Items must be unused, unworn, unwashed and in their original condition.

• Items must be returned in the original packaging (if applicable).

• Proof of purchase (order number or receipt) is required.

• Customers are responsible for return shipping costs,

• We recommend using a trackable shipping service, as we are not responsible for lost return packages.

  items that do not meet these standards will not be accepted, processed or returned.

• shipping fees are non-refundable

• A 10% restocking fee will be deducted from the total purchase price for all approved returns

  
  

Non-Returnable Items

The following items cannot be returned or exchanged:

• Sale or clearance items

• Gift cards

• Custom or personalized items

• Items marked as “final sale”

• We are not responsible for items that are damaged during the opening of packaging and such items are not eligible for return or exchange.

  
  

  EXCHANGES

• We accept exchanges for items that are damaged during the shipping process.

• Exchanges will be issued for the same design as originally purchased, subject to availability.

• Exchanges are not available for items damaged while being unpacked or handled after delivery.

• If your item arrives damaged or incorrect, please contact us within 10 days of receiving it.

• Exchanges are subject to item availability.

  
  

Refunds

• Once your return is received and inspected, we will notify you.

• Approved refunds will be processed to your original payment method.

• Please allow 5-10 business days for the refund to appear, depending on your payment provider.

  
  

How to Start a Return or Exchange

To request a return or exchange, please contact us at:📧 casadehikuri@gmail.com Include your order number and reason for the return.

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Policy Changes

We reserve the right to update or change this policy at any time. Changes will be posted on this page.