Store Policy
Customer Care
Dear Customer,
thank you for shopping with us at Hikuri House! We truly appreciate your business and want to make sure you are satisfied with your purchase.
your satisfaction is very important to us.
If you have any questions or concerns, please don't hesitate to reach out. We are always here to help.
email:
Best regards HIKURI HOUSE
Privacy & Safety
At Hikuri House your privacy and safety are very important to us.
This page explains how we collect, use, and protect your personal information when you visit or shop on our website.
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Information We Collect
When you use our store, we may collect:
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Your name
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Email address
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Shipping and billing address
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Payment information (processed securely by trusted payment providers)
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Any information you choose to contact us with
We only collect information that is necessary to complete your order or improve your experience.
How We Use Your Information
We use your information to:
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Process and ship your orders
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Contact you about your order or questions
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Improve our website and services
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Comply with legal requirements
We do not sell or trade your personal information.
Payments & Security
All payments on our website are processed through secure third-party payment providers (such as Wix Payments, PayPal, Stripe, or others).
We do not store or have access to your full payment details.
Our website uses secure technology (SSL encryption) to help protect your data.
Cookies
Our website may use cookies to:
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Make the site work properly
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Improve user experience
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Understand how visitors use our site
You can choose to disable cookies in your browser settings if you prefer.
Third-Party Services
We may use trusted third-party services (such as shipping companies or payment processors) only to complete your order. These services have their own privacy policies.
Your Rights
You have the right to:
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Request access to your personal information
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Ask for corrections or deletion of your data
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Contact us with any privacy concerns
Children’s Privacy
Our website is not intended to collect personal information from children without parental consent. If you believe this has happened, please contact us.
Contact Us
If you have any questions about this Privacy & Safety Policy, please contact us at:
📧 casadehikuri@gmail.com
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Wholesale inquiries
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Thank you for your interest in carrying Hikuri House products. We are excited to work with retailers, boutiques, and businesses who align with our brand.
About Our Wholesale Program
We offer wholesale opportunities to approved retailers looking to resell our products in physical stores or online shops. Our goal is to build long-term partnerships based on quality, trust, and mutual growth.
Wholesale Requirements
To qualify for wholesale pricing, please note the following:
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A valid business name and resale information may be required
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Minimum order quantity or minimum purchase amount may apply
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Wholesale pricing is available to approved accounts only
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Products must be sold under your business name (no third-party marketplaces unless approved)
Ordering & Pricing
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Wholesale pricing will be provided after approval
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Orders are processed after payment is received
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Production and shipping times will be shared once your order is confirmed
Shipping
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Wholesale orders are shipped to the address provided
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Shipping costs are the responsibility of the buyer unless otherwise stated
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We are not responsible for delays caused by carriers
Returns & Exchanges
Wholesale orders are considered final sale, except in cases of damaged or defective items. Any issues must be reported within [number] days of delivery.
How to Apply for Wholesale
If you are interested in becoming a wholesale partner, please contact us with the following information:
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Business name
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Contact name
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Email address
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Type of business (online, retail, both)
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Location
📧 Email: casadehikuri@gmail.com We look forward to hearing from you and thank you for your interest in Hikuri House.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments